Privacy policy

PRIVACY POLICY

COLLECTION OF PERSONAL INFORMATION

When you visit our website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device.

Additionally, as you browse the site, we collect information about the pages or products you view, what websites or search terms referred you to our site, and how you interact with the website. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies
Below is a list of cookies we use so you can choose whether to opt out.

  • Log files track actions occurring on the site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the site.

When you make or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers and other accepted payment methods), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect generally to fulfil orders placed through the website (including processing payments, arranging shipping, and providing invoices and/or order confirmations).

Additionally, we use this information to:

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with information or marketing related to our products or services, in line with your preferences

We use Device Information to help us detect potential risk and fraud (particularly your IP address), and more generally to improve and optimise our website — for example, by generating analytics about how customers browse and interact with the site and assessing the success of our marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above.

For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

We also use Google Analytics to understand how customers use our website. Learn more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of some targeted advertising services via the Digital Advertising Alliance:
http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of Europe, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted.

If you would like to exercise this right, please contact us using the contact details below.

Please note that we process your information to fulfil contracts we may have with you (for example, if you place an order through the site) or otherwise to pursue our legitimate business interests listed above.

Please also note that your information may be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

This website is not intended for individuals under the age of 18.

CHANGES

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, or if you have questions or would like to make a complaint, please contact us by email or post using the contact details provided on our website.